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 Extreme metal products

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ZillaRzr
Lite Mudder
ZillaRzr

Posts : 137
Join date : 2011-12-21
Age : 56
Location : Owensboro,Ky

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PostSubject: Extreme metal products   Extreme metal products EmptyFri Mar 02, 2012 9:44 pm

Ordered a bunch of parts from EMP. About $800 worth. Cooter brown cargo cover , A arm guards, e brake, shift lock ,rocker switch block. Been emailing them for two weeks about a question. No reply. Email, no reply. Called, no answer. Anyway, parts were due today. Got aarm quards, thats it
UPS says that was it. My summary from EMP says it all went.
Oh sh#t.
Very disapointed.
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RedRzr
Heavy Mudder
RedRzr

Posts : 721
Join date : 2010-10-14
Age : 61
Location : Red Boiling Springs, Tn

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyFri Mar 02, 2012 10:35 pm

Unusual, I have never had a problem with them, always had great service and fast shipping, you can see that in my signature.

_________________
2010 Rzr, E-Z steer EPS, Polaris top, S fender flares, Polaris rear bumper, Custom made rock sliders/tree kicker combo, fold down windshield, HID headlights, EMP HD front bumper w/ 4000 lb. viper elite winch, pair of aux. HID lights, EMP steel A-arm guards, EMP 2" lift
EMP switch panel, EMP diamond plate floorboards, EMP soft glove box,Tusk shoulder bag,Tusk rear window,Cooter Brown stereo,Garmin 76CSX GPS,RedRzr built spare tire carrier, kolpin chainsaw holder, Kenwood 2-way radio w/ frs frequencies,Progressive suspension 425 HD shocks,Polaris brushed aluminum wheels w/ 26" bighorns
Extreme metal products Sigban2
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ZillaRzr
Lite Mudder
ZillaRzr

Posts : 137
Join date : 2011-12-21
Age : 56
Location : Owensboro,Ky

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyFri Mar 02, 2012 10:42 pm

How do you like your switch panel. I guess water doesn't hurt it
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dcfox
Moderate Mudder
dcfox

Posts : 257
Join date : 2010-10-26
Age : 52
Location : Hamshire,TX

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyFri Mar 02, 2012 10:43 pm

Was there a packing list in the box?
If so...what all was listed on it?
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ZillaRzr
Lite Mudder
ZillaRzr

Posts : 137
Join date : 2011-12-21
Age : 56
Location : Owensboro,Ky

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyFri Mar 02, 2012 10:56 pm

No packing list , just A arm guards. Thats it. I dont know, maybe ......never seen this before. We'll see
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RedRzr
Heavy Mudder
RedRzr

Posts : 721
Join date : 2010-10-14
Age : 61
Location : Red Boiling Springs, Tn

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyFri Mar 02, 2012 11:10 pm

ZillaRzr wrote:
How do you like your switch panel. I guess water doesn't hurt it

Haven't had a problem with it, be sure to dielectric grease on all connections.
Don't know when you tried to call, but if it was today you have to take
in cosideration of the weather everyone was having, like I said, I've never had a problem.

_________________
2010 Rzr, E-Z steer EPS, Polaris top, S fender flares, Polaris rear bumper, Custom made rock sliders/tree kicker combo, fold down windshield, HID headlights, EMP HD front bumper w/ 4000 lb. viper elite winch, pair of aux. HID lights, EMP steel A-arm guards, EMP 2" lift
EMP switch panel, EMP diamond plate floorboards, EMP soft glove box,Tusk shoulder bag,Tusk rear window,Cooter Brown stereo,Garmin 76CSX GPS,RedRzr built spare tire carrier, kolpin chainsaw holder, Kenwood 2-way radio w/ frs frequencies,Progressive suspension 425 HD shocks,Polaris brushed aluminum wheels w/ 26" bighorns
Extreme metal products Sigban2
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ZillaRzr
Lite Mudder
ZillaRzr

Posts : 137
Join date : 2011-12-21
Age : 56
Location : Owensboro,Ky

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyFri Mar 02, 2012 11:24 pm

Yeah, it was tiday. I thought about weather. Probably just overreacting. Wanting to work out in garage after work.
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Mud-and-Guts
Admin
Mud-and-Guts

Posts : 5943
Join date : 2009-07-15
Age : 42
Location : Celina, Tennessee

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PostSubject: Re: Extreme metal products   Extreme metal products EmptySat Mar 03, 2012 1:52 am

Probably was shipped in separate packages and the rest is still out for delivery.. I have had that happen several times from EMP and other companies, not EMP's fault just the shipping company delivers some packages faster than others. I got some tires like that a while back, two delivered one day and the other two a few days later.. And let me tell you that sucks, Got two tires on a Friday and had to look at them all weekend waiting on the other two to come in.. lol

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My ride: 2015 RZR S 900! Pearl Black

Tell all your good friends www.MAGOffroad.com Its where you want to be.. lol

https://www.youtube.com/mudandgutsoffroad

http://www.mudandgutsoffroad.org
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ZillaRzr
Lite Mudder
ZillaRzr

Posts : 137
Join date : 2011-12-21
Age : 56
Location : Owensboro,Ky

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyTue Mar 06, 2012 10:45 am

Called again yesterday. Twice. They kinda forgot about me. Sending it right away. Said they would send me a new tracking number. Never got it. Oh well, long as it is on its way.
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imbill
Extreme Mudder
imbill

Posts : 866
Join date : 2010-08-15
Age : 79
Location : pikeville tenn,

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyTue Mar 06, 2012 4:51 pm

I have had good luck and fast BUT i always have it shipped to my place in oHIo and im just down the road from them they could put it on a Donkey and it would git here over night ;o))
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ZillaRzr
Lite Mudder
ZillaRzr

Posts : 137
Join date : 2011-12-21
Age : 56
Location : Owensboro,Ky

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyTue Mar 06, 2012 5:07 pm

Yeah. Lucky. Its my day off and no toys.
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RIDERED
Over the Top Mudder
RIDERED

Posts : 2056
Join date : 2010-05-20
Age : 39
Location : Livingston , TN

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyWed Mar 07, 2012 2:00 pm

I hate that this has happened.... hopefully they will make it up to you ! I myself like customer support from a place I deal with , be honest and dont skip out on phone calls... COMMUNICATE ! with customers !!!

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Mud and Guts Offroad !!
09 450 Rhino
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Mud-and-Guts
Admin
Mud-and-Guts

Posts : 5943
Join date : 2009-07-15
Age : 42
Location : Celina, Tennessee

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyThu Mar 08, 2012 4:06 pm

Did they give you an ETA?

_________________
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My ride: 2015 RZR S 900! Pearl Black

Tell all your good friends www.MAGOffroad.com Its where you want to be.. lol

https://www.youtube.com/mudandgutsoffroad

http://www.mudandgutsoffroad.org
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ZillaRzr
Lite Mudder
ZillaRzr

Posts : 137
Join date : 2011-12-21
Age : 56
Location : Owensboro,Ky

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyThu Mar 08, 2012 4:14 pm

I got it today woohoo
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Mud-and-Guts
Admin
Mud-and-Guts

Posts : 5943
Join date : 2009-07-15
Age : 42
Location : Celina, Tennessee

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyThu Mar 08, 2012 5:05 pm

ZillaRzr wrote:
I got it today woohoo

I am glad you got it straightened out.. Extreme metal products 9695

_________________
Extreme metal products Image2

My ride: 2015 RZR S 900! Pearl Black

Tell all your good friends www.MAGOffroad.com Its where you want to be.. lol

https://www.youtube.com/mudandgutsoffroad

http://www.mudandgutsoffroad.org
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imbill
Extreme Mudder
imbill

Posts : 866
Join date : 2010-08-15
Age : 79
Location : pikeville tenn,

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyThu Mar 08, 2012 5:15 pm

GOOD DEAL !!!
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ZillaRzr
Lite Mudder
ZillaRzr

Posts : 137
Join date : 2011-12-21
Age : 56
Location : Owensboro,Ky

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyThu Mar 08, 2012 5:28 pm

SILENCE, Im in the garage playing
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Mud-and-Guts
Admin
Mud-and-Guts

Posts : 5943
Join date : 2009-07-15
Age : 42
Location : Celina, Tennessee

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PostSubject: Re: Extreme metal products   Extreme metal products EmptyThu Mar 08, 2012 8:55 pm

ZillaRzr wrote:
SILENCE, Im in the garage playing


lol

_________________
Extreme metal products Image2

My ride: 2015 RZR S 900! Pearl Black

Tell all your good friends www.MAGOffroad.com Its where you want to be.. lol

https://www.youtube.com/mudandgutsoffroad

http://www.mudandgutsoffroad.org
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