| | Extreme metal products |  |
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ZillaRzr
Lite Mudder
Posts : 137
Join date : 2011-12-21
Age : 59
Location : Owensboro,Ky
|  Subject: Extreme metal products Fri Mar 02, 2012 9:44 pm | |
| Ordered a bunch of parts from EMP. About $800 worth. Cooter brown cargo cover , A arm guards, e brake, shift lock ,rocker switch block. Been emailing them for two weeks about a question. No reply. Email, no reply. Called, no answer. Anyway, parts were due today. Got aarm quards, thats it
UPS says that was it. My summary from EMP says it all went.
Oh sh#t.
Very disapointed. | |
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RedRzr
Heavy Mudder
Posts : 721
Join date : 2010-10-14
Age : 64
Location : Red Boiling Springs, Tn
| | Subject: Re: Extreme metal products Fri Mar 02, 2012 10:35 pm | |
| Unusual, I have never had a problem with them, always had great service and fast shipping, you can see that in my signature. | |
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ZillaRzr
Lite Mudder
Posts : 137
Join date : 2011-12-21
Age : 59
Location : Owensboro,Ky
| | Subject: Re: Extreme metal products Fri Mar 02, 2012 10:42 pm | |
| How do you like your switch panel. I guess water doesn't hurt it | |
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dcfox
Moderate Mudder
Posts : 257
Join date : 2010-10-26
Age : 55
Location : Hamshire,TX
| | Subject: Re: Extreme metal products Fri Mar 02, 2012 10:43 pm | |
| Was there a packing list in the box?
If so...what all was listed on it? | |
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ZillaRzr
Lite Mudder
Posts : 137
Join date : 2011-12-21
Age : 59
Location : Owensboro,Ky
| | Subject: Re: Extreme metal products Fri Mar 02, 2012 10:56 pm | |
| No packing list , just A arm guards. Thats it. I dont know, maybe ......never seen this before. We'll see | |
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RedRzr
Heavy Mudder
Posts : 721
Join date : 2010-10-14
Age : 64
Location : Red Boiling Springs, Tn
| | Subject: Re: Extreme metal products Fri Mar 02, 2012 11:10 pm | |
| - ZillaRzr wrote:
- How do you like your switch panel. I guess water doesn't hurt it
Haven't had a problem with it, be sure to dielectric grease on all connections. Don't know when you tried to call, but if it was today you have to take in cosideration of the weather everyone was having, like I said, I've never had a problem. | |
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ZillaRzr
Lite Mudder
Posts : 137
Join date : 2011-12-21
Age : 59
Location : Owensboro,Ky
| | Subject: Re: Extreme metal products Fri Mar 02, 2012 11:24 pm | |
| Yeah, it was tiday. I thought about weather. Probably just overreacting. Wanting to work out in garage after work. | |
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Mud-and-Guts
Admin
Posts : 5943
Join date : 2009-07-15
Age : 45
Location : Celina, Tennessee
| | Subject: Re: Extreme metal products Sat Mar 03, 2012 1:52 am | |
| Probably was shipped in separate packages and the rest is still out for delivery.. I have had that happen several times from EMP and other companies, not EMP's fault just the shipping company delivers some packages faster than others. I got some tires like that a while back, two delivered one day and the other two a few days later.. And let me tell you that sucks, Got two tires on a Friday and had to look at them all weekend waiting on the other two to come in.. lol | |
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ZillaRzr
Lite Mudder
Posts : 137
Join date : 2011-12-21
Age : 59
Location : Owensboro,Ky
| | Subject: Re: Extreme metal products Tue Mar 06, 2012 10:45 am | |
| Called again yesterday. Twice. They kinda forgot about me. Sending it right away. Said they would send me a new tracking number. Never got it. Oh well, long as it is on its way. | |
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imbill
Extreme Mudder
Posts : 866
Join date : 2010-08-15
Age : 82
Location : pikeville tenn,
| | Subject: Re: Extreme metal products Tue Mar 06, 2012 4:51 pm | |
| I have had good luck and fast BUT i always have it shipped to my place in oHIo and im just down the road from them they could put it on a Donkey and it would git here over night ;o)) | |
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ZillaRzr
Lite Mudder
Posts : 137
Join date : 2011-12-21
Age : 59
Location : Owensboro,Ky
| | Subject: Re: Extreme metal products Tue Mar 06, 2012 5:07 pm | |
| Yeah. Lucky. Its my day off and no toys. | |
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RIDERED
Over the Top Mudder
Posts : 2056
Join date : 2010-05-20
Age : 42
Location : Livingston , TN
| | Subject: Re: Extreme metal products Wed Mar 07, 2012 2:00 pm | |
| I hate that this has happened.... hopefully they will make it up to you ! I myself like customer support from a place I deal with , be honest and dont skip out on phone calls... COMMUNICATE ! with customers !!! | |
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Mud-and-Guts
Admin
Posts : 5943
Join date : 2009-07-15
Age : 45
Location : Celina, Tennessee
| | Subject: Re: Extreme metal products Thu Mar 08, 2012 4:06 pm | |
| Did they give you an ETA? | |
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ZillaRzr
Lite Mudder
Posts : 137
Join date : 2011-12-21
Age : 59
Location : Owensboro,Ky
| | Subject: Re: Extreme metal products Thu Mar 08, 2012 4:14 pm | |
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Mud-and-Guts
Admin
Posts : 5943
Join date : 2009-07-15
Age : 45
Location : Celina, Tennessee
| | Subject: Re: Extreme metal products Thu Mar 08, 2012 5:05 pm | |
| - ZillaRzr wrote:
- I got it today woohoo
I am glad you got it straightened out..  | |
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imbill
Extreme Mudder
Posts : 866
Join date : 2010-08-15
Age : 82
Location : pikeville tenn,
| | Subject: Re: Extreme metal products Thu Mar 08, 2012 5:15 pm | |
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ZillaRzr
Lite Mudder
Posts : 137
Join date : 2011-12-21
Age : 59
Location : Owensboro,Ky
| | Subject: Re: Extreme metal products Thu Mar 08, 2012 5:28 pm | |
| SILENCE, Im in the garage playing | |
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Mud-and-Guts
Admin
Posts : 5943
Join date : 2009-07-15
Age : 45
Location : Celina, Tennessee
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